The driver of the towing vehichle is to be 21 years or older. We require hirer details upon arrival including proof of ID – your current Drivers Licence.
The day of pickup is classed as the FIRST DAY OF HIRE, regardless of the time you choose to pick up the camper trailer (earlier the better for you). The day the camper trailer is returned, it is classed as the FINAL DAY OF HIRE, regardless of the time you return it.
CONFIRMATION OF BOOKINGS:
Although we will tentatively book over the phone or internet via e-mails, reservations are only secure with THE PAYMENT OF A DEPOSIT. Once deposit has been made, a Confirmation letter will be sent to you and your booking will then be secure. School holidays, Long weekends, Innamincka & Birdsville Races are EXTREMELY popular and we encourage you to book well in advance. We pefer, if possible to secure your hire dates by making a deposit within 4 days after you have notified us of the dates intended.
We welcome and encourage people to pre-book well in advance when possible. If you do plan to book in advance, all we require is the deposit….not the whole amount. This then secures your booking! The balance together with the Security Bond can be paid when you pickup the camper trailer.
A $300 Security Bond ($500 for hard-floor Pioneer) is required when you pick up the camper trailer as well as your balance.
The Security Bond will be refunded, all or part, within 7-14 working days from the time the camper trailer and equipment has been returned and checked by us. If cleaning is required for the camper trailer, a minimum fee of $45 will be deducted from your Security Bond. Any repairs, items lost or damaged, the replacement cost will be deducted from your Security Bond as well.
The security bond cannot be used as:
• The Deposit. This is a seperate fee.
• Payment for extended holiday. If you at the last minute decide you want to travel a bit longer, and if the trailer is available for that extended period, then payment for that extension will not be taken from the security bond.
We accept payment in cash, cheque (no later than seven (7) days), money order, over the counter and internet bank transfers. We are sorry to say, we DO NOT have Eftpos nor Credit Card facilities available at present!
There are NO refunds, partial or otherwise, and no future credit as a result of an early return of the camper trailer.
Upon returning the camper trailer it should be reasonably clean inside AND out! The trailer plus items that are included with the camper trailer also be in working order and condition, fair wear and tear accepted. Sweeping the inside the camper trailer is a MUST. Failure to do so? Dirt/sand will end up on your bed when you pack up the camper trailer plus dirt/sand ends up on the inside walls of the camper trailer.
A minimum charge for the inside and outside of the camper trailer if it has to be cleaned is $45. Interstate, Birdsville track, Innamincka track,Strzelecki track, Oodnadatta track, Marla, Maree and other remote off-road tracks, please be aware that a minimumof $45 will be deducted from your Security bond money when travelling to those areas.
A minimum charge for an unclean fridge if you decide to hire one from us is $15
FOR YOUR INFORMATION:
• STRICTLY NO PETS or SMOKING INSIDE THE CAMPER TRAILERS
• MINIMUM HIRE IS THREE (3) DAYS DURING SCHOOL HOLIDAYS.
• NO LONG WEEKEND HIRE DURING SCHOOL HOLIDAYS
• THREE (3) DAYS MINIMUM HIRE DURING OTHER TIMES
In the event of an accident, a One Thousand Dollar ($1,000) excess is payable by the hirer.
40 LITRE ENGEL FRIDGE, UHF RADIO’S, ENGEL GENERATORS & ANNEXE WALLS:
We do hire these items as an extra, but are not covered by insurance. They are a seperate item to the camper trailer and in the event of an accident or mis-use, the $300 Security Bond ($500 for hard-floor Pioneer) will be waived and instead, ALL COSTS of repair and/or replacement are to be aid in full by the hirer. There is a seperate Hire Agreement for these items, when you hire.